Terms of service
The terms that apply to this website and to the projects we deliver for clients.
Using this website
This website is provided for information about DesignVero and our services. You may browse it and use our forms to contact us. You may not attempt to disrupt the site, access restricted areas, or copy its content for commercial use without permission.
Quotes and proposals
Prices shown on this website are starting points and are not a binding offer. A binding agreement exists only when you accept a written proposal from us that sets out the scope, deliverables, timeline, price and payment schedule.
Payments
Unless a proposal states otherwise, projects are billed with a deposit before work begins and the balance at pre-launch approval. Monthly programmes are billed in advance. Invoices are payable within the period stated on them, and work may be paused if payment is significantly overdue.
Scope and changes
Each proposal describes what is included. If you request work outside that scope, we will explain the impact on cost and timeline before starting it. Additional work is quoted separately and confirmed in writing.
Your responsibilities
Timely feedback, content, images, access and approvals keep a project moving. You confirm that any material you supply is yours to use and does not infringe anyone else's rights. Where delays are caused by outstanding content or approvals, timelines may need to shift.
Intellectual property
On final payment, you own the design, content and code we create for your project, excluding third-party components that remain subject to their own licences. We may reference the completed work in our own portfolio or marketing unless you ask us not to.
Third-party services
Projects often rely on services such as hosting, domains, email, payment gateways, plugins or advertising platforms. Those services are governed by their own terms and pricing, and we are not responsible for outages, policy changes or charges set by those providers.
Support and warranty
We fix defects in the work we delivered that are reported within the support window stated in your proposal. We do not warrant that a website will be uninterrupted or error-free, that search rankings will reach a particular position, or that a third-party platform will behave as expected.
Limitation of liability
To the extent permitted by law, our total liability relating to a project is limited to the fees paid to us for that project. We are not liable for indirect or consequential losses, including lost profit, lost data or business interruption.
Confidentiality
We keep non-public information you share with us confidential and use it only to deliver the agreed work. The same applies to information we share with you about our methods and pricing.
Ending an agreement
Either side may end an engagement in writing. You remain responsible for work completed and costs committed up to that point, and we will provide the files and access needed for a clean handover.
Governing terms
These terms are governed by the laws applicable at our principal place of business. If any part of these terms is found to be unenforceable, the remaining parts continue to apply.
Contact
Questions about these terms can be sent to support@designvero.com.
Last updated: September 2026