Website Maintenance & Support Services
Website maintenance and support keep your site secure, available and ready for everyday business use. We test core, plugin and theme updates on staging, protect backups off site, monitor security and speed, and report what needs attention. It suits businesses that want dependable care without assigning routine technical work to their own team.
What usually brings clients to website maintenance
Most projects start with one of these frustrations. If yours is not listed, describe it in the form below and we will tell you how we would approach it.
A complete, focused website maintenance programme
Staging updates, off-site backups, security monitoring, malware checks, uptime checks, speed reviews, care reports and priority support.
Tested platform updates
We apply core, plugin and theme updates in staging first, check key journeys and resolve conflicts before changes reach the live website.
Automated off-site backups
We maintain automated backups outside your hosting environment and check that restore points are available when recovery becomes necessary.
Security and malware monitoring
We monitor for suspicious changes, vulnerabilities and malware indicators, then explain the response needed when a risk is found.
Uptime and speed checks
We check whether the site is reachable and review loading behaviour, helping identify hosting, asset or configuration issues before they become persistent.
Monthly care report
You receive a plain-English summary of updates, checks, findings and recommended actions, so website upkeep stays visible and easy to plan.
Priority support hours
You have an agreed route for urgent technical requests, with priority attention for issues that affect publishing, enquiries, access or customer journeys.
Keep your website dependable after launch
Regular technical care reduces avoidable disruption and gives you a clearer view of the issues that could affect customers or staff.
Our job is not to sell activity. It is to understand your customer, remove the friction that is holding growth back and deliver work your team can keep using long after the project closes.
Every engagement begins with a short discovery phase, so the work connects to your commercial priorities and you avoid paying for features that will not change the result.
- Clear scope and milestones
- Named delivery lead
- Weekly progress visibility
- Ownership stays with you
Starting from $129/mo
Tell us where you are today and where you need to get to. We will return a tailored approach, timeline and fixed investment rather than a generic quote sheet.
Request your proposalFive stages, no mystery
You always know what is happening, what is next and who is doing it.
Discover
We learn how your business wins work, who decides and what the numbers need to look like.
Define
You receive a written scope with deliverables, milestones, timeline and a fixed price.
Create
Designers and developers produce the work in visible stages with focused review points.
Test
We check usability, mobile behaviour, speed, tracking and every customer-critical action.
Improve
After launch we measure what happened and recommend the next highest-value change.
Good work is easier to trust when the process is visible.
We document decisions, measure the signals that matter and leave you with assets, access and knowledge instead of a dependency on an agency portal.
- Strategy connected to a business goal
- Execution by specialists, not a handoff chain
- Measurement and a clear next-step recommendation
What we commit to in writing
- A written scope, timeline and price before work starts
- Direct access to the people doing the work
- Full ownership of your code, content, accounts and data
- Honest reporting, including what did not work and why
What is included in your Website Maintenance & Support service?
How much does Website Maintenance & Support cost?
How long does Website Maintenance & Support take?
What does website maintenance include?
Will updates ever break our website?
Can you maintain a website you did not build?
What happens if the site goes down?
What happens after delivery?
Services that often sit alongside website maintenance
Ready to talk through your website maintenance project?
Tell us where you want to go. We will return a clear plan, fixed scope and honest pricing within one business day.